Contact Information
Sales & Marketing

Client Profitability Setup (ConnectWise)

So I recently came across probably my biggest oversight with ConnectWise Manage to date – Client Profitability. Like in most businesses, there’s a general consensus

PSA Sales & Marketing Service Desk

ConnectWise Unite – Managing Office 365

Unite is a product from ConnectWise that allows for automatic and easy management of services such as Office 365, Cisco Meraki, Umbrella, Azure, Webex and

PSA Sales & Marketing Service Desk

Windows 7 Upgrades… Do you need a new Product Key?

It’s official, Windows 7 is dead (assuming you haven’t purchased extended support). The odds are, if your clients were going to upgrade their PCs to

PSA Sales & Marketing

Pricing Calculator

I’ll likely expand on this later, but here is a VERY simple cost calculator that you can use for your clients, If your website is

PSA Sales & Marketing

The Benefits of an MSP to Small Businesses

Owning or working for a Managed Service Provider is hard work. More often than not, you’re dealing with a host of different issues from a

PSA Sales & Marketing

IT Maturity – What is it and why do you need to know?

IT Maturity is effectively how well you (or your clients) are utilizing technology within their business. Working within the MSP environment, IT Maturity Matrices are

Office 365 Sales & Marketing

SaaS Backup (Office 365, SharePoint, Google Suite)

Many people have asked me over the years if they need to backup their SharePoint or Office 365 Emails as they are already ‘in the

PSA Sales & Marketing Service Desk

How to use Tracks in ConnectWise Manage

Tracks are a great way to automate some of the business processes that are often repeated within ConnectWise. Tracks are a great tool for ensuring